Front Desk Associate
Simply put, this role sits at the front desk for security and to create a welcoming feeling when entering the space. They must have experience in office reception, as an administrative assistant, or something similar. This role is critical for first impressions. Must be friendly and energetic, but polite. The core responsibilities of this person include:
Screening for members/non members (assuming no technical solution is implemented)
Greeting guests and informing members of guest arrival
Accepting packages and sorting mail
Opening and closing space daily
Keeping kitchen area up (brewing coffee, loading/unloading dishwasher, etc.)
Keeping space tidy throughout the day
A Community Associate fills many roles at CoLab. Not only serving as an event planner and host, the Community Associate is the voice of the members and the face of CoLab to the public. You will get the chance to build and encourage relationships in our diverse culture.
The Community Team is here to give our members the hospitality and service they need to run their business to it's fullest potential, and manages the day-to-day operations of each location.
Community Management & Events
Experience and Requirements
Must have strong verbal and written communication skills;
Cold-outreach experience a plus;
Understanding and experience managing a team of employees and volunteers;
Exceptional organizational and multitasking skills;
Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy;
Passion and understanding for entrepreneurial communities;
Passion and understanding for CoLab’s mission and values.
Customer service and/or sales experience is a plus;
Project management and business operations experience is a plus;